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Stop Mixing Personal Email with Strata Business

Soon, professional email addresses that will protect your privacy and keep your strata legally compliant - without any technical headaches. Official strata business communications will be automatically archived for legal protection.

Secure Strata Council Communication

Why BC Strata Corporations Need a Dedicated Communication Platform

Legal Discovery Risks

Using personal email for strata business means your entire personal mailbox could be reviewed in court or CRT cases. Business email keeps personal messages private.

Multi-Property Complexity

Residents with multiple properties struggle to manage communication across different stratas with separate email accounts. Our centralized platform allows owners to manage all their strata communications from one account while maintaining separate professional addresses for each property.

No Moderation Tools

Traditional email lacks proper blocking, reporting, and abuse handling mechanisms for community disputes and harassment. Our system will provide blocking tools and abuse controls so residents and council members can manage which communications they receive from specific individuals.

Difficult Community Communication

Stratas struggle to facilitate resident connections while respecting privacy. Councils can't provide contact information without violating PIPA, making community communication nearly impossible. A consent-based system with generic strata lot emails enables safe community connection.

Two Simple Processes: Setup Once, Register Anytime

For Council Members

One-time setup (5 minutes)

Upload strata lot list - Simple spreadsheet with strata lot numbers and unit numbers
Create council emails - Professional addresses for your roles
Review registrations - Approve residents with one click

Understanding BC Strata Terminology

Strata Lot: The official legal identifier for each property in your strata (e.g., Lot 001, Lot 002). Every strata lot is unique within your strata plan.

Unit Number: The familiar number residents know (Unit 101, Unit 205). Multiple strata lots might share the same unit number if you have buildings/phases.

Why both? Many residents don't know their strata lot number, so they can search by the unit number they're familiar with.

For Residents

Quick registration (2 minutes)

Select your strata lot(s) - Pick by strata lot or unit number
Multiple people per strata lot OK - Owners, family, tenants
Council approval - Quick security check, usually same day

Real Families, Real Situations

Strata Lot 025 (Unit 205) might have two siblings who co-own it as an investment, plus their property manager and a tenant. Each person can register individually, all connected to the same strata lot. Everyone stays in the loop, privacy intact.

Multiple Properties? If someone owns Strata Lot 025 and Strata Lot 047, they can register both properties on their single account.

From Setup to Sending: 4 Clear Steps

Administrator sets up once, everyone registers easily, then sends professional emails daily.

No technical skills needed
1

Administrator: Set Up Your Strata

One-time backend setup (5 minutes)

Enter Your Strata Information

Provide your strata plan number and basic property details (e.g., EPS1234, BCS5678)

Upload Your Strata Lot List

Spreadsheet with strata lot numbers and unit numbers (Lot 001 - Unit 101, Lot 002 - Unit 102) - we'll help you format it

Configure Email System

Set up the automated email forwarding and alias system for your strata

Step 1: Administrator Setup

strata_lots_list.xlsx

President
Treasurer
2

System: Configure Email Processing

Automatic setup (1 minute)

Email Forwarding System Activated

System automatically configures email processing and alias management for your strata

Professional Addresses Generated

System creates EPS1234@mystrataonline.com and role-based addresses for your strata

Ready for User Registration

System will be configured and ready for residents and council members to register

Behind the scenes: The system creates the infrastructure for internal email forwarding, external alias setup, and web portal access.

Step 2: Connect Your Email

Links to: president.EPS1234@mystrataonline.com

That's it! No email app configuration required

When you send emails, they automatically appear as coming from your strata address

3

Everyone: Register & Join

Simple signup (2 minutes per person)

Universal Signup Process

Council members, owners, residents, and tenants all use the same simple registration form

Council Members Select Their Roles

Form asks "Are you a council member?" - if yes, they choose president, treasurer, secretary, etc.

Administrator Approves Each Person

Quick one-click approval process ensures only legitimate residents and council members join

Step 3: User Registration

Sarah Chen - Strata Lot 025 (Unit 304)
Council: President
Mike Johnson - Strata Lot 012 (Unit 102)
Resident
Lisa Wong - Strata Lot 047 (Unit 205)
Council: Treasurer
New registrations appear here for your approval
4

Daily Use: Send Professional Emails

Use existing email app (no changes)

Internal Strata Emails (Automatic)

Email other residents from your regular email - system automatically forwards using your strata address

External First Contact

Use web portal to compose or configure email aliases for contacting contractors, lawyers, etc.

Two Ways to Send Professional Emails

Internal strata emails: automatic forwarding. External first contact: use web portal or configure email aliases

Official Communications Archived

Council communications and official strata business automatically archived - personal messages stay private

Privacy Controls

Generic strata lot emails (like unit-025.EPS1234@mystrataonline.com) show in the community directory.

Personal aliases (like Tom.025.EPS1234@mystrataonline.com) are private by default and only shown in directory if you explicitly consent during signup or in your settings.

Archiving scope: Only official strata business communications (council communications, official notices) are archived. Personal resident-to-resident communications remain private and unarchived.

Internal: Sarah emails another resident from sarah.personal@gmail.com → automatically appears as president.EPS1234@mystrataonline.com

External: Sarah uses web portal or configured alias to contact contractor as president.EPS1234@mystrataonline.com

Step 4: Email in Action

Internal Strata Emails (Automatic)
From: sarah.personal@gmail.com
↓ MyStrataOnline Processing ↓
Recipients see: president.EPS1234@mystrataonline.com
External First Contact
Option 1: Use web portal to compose
Option 2: Configure alias in email app
→ Sends as: president.EPS1234@mystrataonline.com

Both methods: Professional addressing & automatic archiving

That's It - You're Professionally Protected!

Your strata will have professional email addresses, permanent message archiving, and automatic compliance with BC privacy laws.

PIPA Compliant

Personal and business emails properly separated

Section 35(2)(k) Satisfied

Official strata business correspondence permanently retained

Zero Maintenance

Everything happens automatically

Get Notified When We Launch

Never Lose Important Emails Again

When disputes happen (and they do), you'll have every email saved and searchable. No more "he said, she said" - just facts. Even if council members leave or delete messages, your corporation stays protected.

Legal Protection

When lawyers ask for documents, you'll have them

Legal Discovery Protection

Only business emails reviewed in disputes, personal mailbox stays private

No IT Person Needed

If you can use email now, you'll be able to use this when we launch

Instant Search

Find any communication from years past in seconds

Archive Dashboard Example

Total Messages Archived
15,847
Since Jan 2021
Oldest Preserved Message
January 15, 2021
4+ Years Ago
Former Residents' Messages
Still Preserved
✓ Available

Seamless Communication with Contractors & External Parties

No more coordinating email addresses or worrying about reaching the right people. External parties can contact your strata through one simple, permanent address.

How It Works

1

Contractor Emails Your Strata

They send to EPS1234@mystrataonline.com - no registration required

2

Automatic External Tagging

Message gets tagged [EXTERNAL SENDER] for security identification

3

Council Gets Notified

Relevant council members receive the message based on your preferences

4

Permanent Archive

Communication automatically preserved for legal compliance

Perfect For

Maintenance Teams

HVAC, plumbing, elevator service requests and updates

Inspectors

Building, fire safety, insurance inspection scheduling

Legal & Professional

Lawyers, accountants, property managers, consultants

Vendors & Suppliers

Delivery coordination, supplier communications

Here's How Your Tuesday Morning Changes

A contractor emails about elevator repairs → message goes to your maintenance committee with [EXTERNAL SENDER] clearly marked → you respond professionally → official strata business communication gets archived automatically for compliance.

YourStrata@mystrataonline.com

What This Means for Your Council

Professional email addresses for your strata corporation that will make communication simple, secure, and legally compliant. No training required - if you can use email now, you'll be able to use this.

  • Never Lose Important Emails Again: Official strata business communications automatically saved forever - even if council members leave. Personal resident communications stay private and unarchived.
  • Own Multiple Units? No Problem: Manage all your strata emails in one simple account, no matter how many properties you own.
  • Smart Email Forwarding: Automatically shows who's sending emails and from which property - no more confusion about which council member is responding.
  • Easy-to-Use Address Book: Find and contact any resident by strata lot or unit number. No more outdated phone trees or address lists.
  • Intelligent PIPA Compliance: When councils send emails to all owners, the system will automatically protect personal information and ensure compliant delivery - no technical knowledge required.
  • Legal Discovery Protection: Business email aliases keep personal mailboxes private during court or CRT proceedings. Generic strata lot emails can be shared publicly while personal aliases remain confidential.
  • Zero Email App Configuration: Keep using your current email exactly as you do now. No setup, no changes, just professional addresses that will work automatically.

Example Email Dashboard

president.EPS1234@mystrataonline.com

Assigned to: Jane Smith (2023-2025)

treasurer.EPS1234@mystrataonline.com

Assigned to: Robert Johnson (2023-2024)

secretary.EPS1234@mystrataonline.com

Assigned to: Maria Garcia (2024-2026)

Add New Role Email

Built for Every Member of Your Strata Community

Council Members

  • Verify new residents and manage approvals
  • Send announcements to all residents
  • Access complete communication archives
  • Handle abuse reports and moderation

Residents

  • Manage multiple properties in one account
  • Find any resident by strata lot or unit number easily
  • Block unwanted communications
  • Send emails as yourself or as your unit

Contractors & External Parties

  • No registration required - just email the public address
  • Automatically labeled [EXTERNAL SENDER] for security
  • Perfect for maintenance, inspections, legal notices
  • Smart compliance when councils email all owners

Platform Capabilities

Smart Email Labels

Shows who's sending and from which property

Address Book

Generic strata lot emails show in directory, personal aliases private unless you consent

Auto PIPA Compliance

Mass emails sent compliantly without exposing personal addresses

Web Access

Use any web browser to send emails

Your Data, Your Choice

We believe in transparency and giving you complete control over your strata's data.

Download Your Emails Anytime

Get a copy of all your strata's emails whenever you want. Perfect for changing property managers or council transitions.

Works With Any Email Provider

Want to switch to a different email service later? No problem. Your emails work with any provider - you're never locked in.

Switching Providers is Easy

1

Download Your Emails

Click a button to get all your strata's emails

2

Pick Your New Service

Choose Gmail, Outlook, or any email service you prefer

3

Move Your Emails

Upload your emails to your new service and keep working

Professional Email for BC Strata Corporations

Free plan covers 88% of BC stratas completely. Premium for larger properties.

All prices listed in Canadian Dollars (CAD)

Free Plan

$0 / year
  • 50 Email Aliases - Professional addresses for all roles
  • Automatic Forwarding - Seamless internal communications
  • 5GB Storage - Permanent archiving for compliance
  • Web Portal - Send external emails professionally
  • Resident Registration - Council-approved signup system
  • 500 Outbound Emails/Month - Covers most stratas
  • PIPA Compliant - Automatic legal compliance
Join Waitlist - Free

Premium Plan

$60 / year

$5/month - billed annually

  • Everything in Free Plan
  • Custom Domain - Use yourstrataname.ca
  • 250 Email Aliases - For larger properties
  • 25GB Storage - 5x more archiving space
  • 2,000 Outbound Emails/Month - 4x higher limits
  • Priority Support - Faster response times
Get Notified About Premium

Which Plan is Right for Your Strata?

Free Plan: Perfect for Most Stratas

  • • Up to 50 strata lots (units) - covers 88% of BC stratas
  • • Standard email volume
  • • Full compliance included

Premium: For Larger/Active Stratas

  • • 50+ strata lots (units) or high email volume
  • • Want custom domain branding
  • • Need priority support

Quick Size Guide

50 aliases covers up to 50 strata lots (units) • 5GB storage holds 2-3 years of emails

Need more capacity? Premium provides 250 aliases, 25GB storage, and custom domains for $60/year.

Ready to Secure Your Strata's Communication?

Join the waitlist with BC strata corporations interested in professional, secure email management.

Join Our Waitlist

Join Our Launch Waitlist

We're launching soon! Be the first to know when MyStrataOnline is available for your strata corporation.

No spam, just important updates about our launch and early access opportunities.

Optional - helps us understand which stratas are interested

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